Website Help & Advice

Think your WordPress website has been hacked? Learn the warning signs, what to do first and why properly cleaning and securing the site matters.

WooCommerce checkout not working? Discover common causes including payment gateway errors, plugin conflicts, shipping problems and server issues, and find out how to get your checkout fixed.

Website contact form not working? Discover common causes including submission errors, spam protection, email problems and plugin conflicts, and find out how to get it fixed.

Website showing a 500 Internal Server Error? Discover common causes including PHP errors, plugins, memory, configuration and hosting problems, and how to get it fixed.

Is your website showing a security, SSL or HTTPS warning? Discover the common causes, from expired certificates and redirects to mixed content, DNS and hosting problems.

Is your OpenCart checkout stopping customers from ordering? We look at 10 common causes, including payment, shipping, extension, session and server problems.

Is your WordPress website taking too long to load? We look at 10 common causes of slow WordPress sites and how to identify what is actually causing the problem.

Is WordPress displaying “There has been a critical error on this website”? Find out what the message means, the common causes and what you can safely check before calling in help.

Is your WordPress contact form saying messages have been sent but nothing arrives? We look at the most common causes, from simple form settings to SMTP, DNS and email authentication problems.