Website Maintenance Services

The precise maintenance required will depend on your website, the platform it uses and how important it is to the everyday operation of your business. Our maintenance services can include:

• WordPress core, theme and plugin updates
• Website backups and checks that backups are completing correctly
• Security monitoring and malware checks
• Uptime monitoring to identify when a website becomes unavailable
• Testing important forms and website functions
• Checking for broken links, missing images and display problems
• Database maintenance and general website housekeeping
• Performance checks and basic speed improvements
• SSL certificate and domain-related checks
• Investigation of errors reported by you or your website visitors

We can recommend an appropriate level of maintenance after reviewing your website. A straightforward brochure site may need relatively light attention, while a busy ecommerce or membership website is likely to require more frequent and comprehensive checks.

Website maintenance cannot guarantee that a fault will never occur, but it can greatly reduce the likelihood of problems being caused by neglected updates, expired services or outdated software.

Regular checks also make it more likely that an issue will be noticed before it begins affecting large numbers of visitors. A failed form, security warning or broken feature can easily go unnoticed when nobody is actively checking the website.

By dealing with smaller issues promptly, we can often prevent them from developing into more complicated and costly repairs. Maintenance also helps ensure there is a recent backup available if something unexpected does happen.

Software updates are important, but simply pressing every available update button without checking the result can create problems of its own. Updates may occasionally conflict with an older theme, plugin or piece of custom functionality.

We take a considered approach based on the website and the changes being applied. Where appropriate, we will take a backup before carrying out maintenance and check the site afterwards to ensure that its key pages and features continue to work correctly.

If an update reveals a compatibility problem, we can investigate the available options and explain any further work that may be required. Our aim is to keep your website current without introducing avoidable disruption.

You do not need to have had your website designed by WebMedic to use our maintenance services. We can take over the ongoing care of websites created by other designers, developers or agencies, including sites that no longer receive support from their original supplier.

Before beginning regular maintenance, we may need to review the website, its software and its current condition. This allows us to identify overdue updates, existing faults or unsupported components that should be addressed before routine maintenance begins.

We work with WordPress, WooCommerce, Magento and a variety of other website systems. Once we understand how your site has been built and what it needs, we can recommend a practical level of ongoing support.

Many businesses do not need an in-house website specialist, but they do need someone dependable to handle routine technical work and provide help when something goes wrong.

With a WebMedic care plan, you have an experienced team familiar with your website and available to keep it maintained. If we identify a problem outside the agreed maintenance work, we will explain what we have found and discuss any additional cost before carrying out a larger repair.

This gives you the reassurance that your website is receiving regular attention without paying for unnecessary services or work you do not need.